How Strong Mentorship Training Builds Successful Outcomes

Mentoring is a key driver of employee development, engagement and retention. Yet, many programs fall short due to a lack of structured training for mentors. Join us for an insightful webinar with Vice President of Customer Experience Jodi Petersen, an expert in mentor training and leadership development.

In this session, Jodi will share proven techniques and strategies to help you build stronger, more effective mentoring relationships that drive personal and organizational success. Jodi will guide attendees through how to train participants to be effective mentors and mentees. By equipping participants with key skills like active listening, goal setting, and providing constructive feedback, program owners can ensure meaningful and successful connections.

What You’ll Learn:

• How to guide mentors and mentees in building trust and creating a safe, supportive space for open conversation.
• Techniques for teaching effective communication that fosters meaningful growth between mentors and mentees.
• Practical methods for helping participants give and receive feedback that leads to action and improvement.
• Strategies for guiding mentors and mentees in setting clear, realistic goals and keeping their mentoring relationships on track.
• Tips on how to address common challenges in mentoring relationships, such as mismatched pairs or lack of engagement.

Attendees will receive 1 SHRM recertification credit.

Speaker Bios

Jodi Petersen VP of Customer Experience | Chronus

As Vice President of Customer Experience, Jodi leads a team of professionals whose daily mission is to partner with Chronus customers to achieve their mentorship-driven goals; customers are at the heart of everything the team does. Jodi brings extensive corporate experience and a proven track record in creating and leading successful mentoring programs.
She founded MentorStrat after developing and implementing strategies for a FORTUNE® 50 mentoring program. Her achievements include securing a place on Diversity Inc’s list of Top Companies for Mentoring and being named Mentoring Champion of the Year by a leading mentor software partner in 2021.

Jodi has a BS in Communication Sciences and Disorders from Northwestern University, and an MBA in Business Management from California Pacific University.