🎉 Introducing Guided Mentoring to reduce participant uncertainty Read News Release
Chronus Mentoring Services
With Chronus, customers never go it alone. Through years of intentional guidance and collaborative partnership, we continually apply our deep industry experience and innovative technology to drive long-term success for our customers.
About Chronus Services
Chronus offers more than great software. Whether you need additional resources for administration to ensure your program hits your engagement goals, or help training your end users to get the most out of the program – with Chronus, never go it alone.
What’s Included with Chronus Software?
We’re glad you asked! Here’s a quick summary of what you get:
- Set up and configuration of your mentoring or connection community software environment based on your program needs
- Training for program administrators
- Consultation on the design, pilot and launch of your Chronus program
- Review of your program performance, deep data analytics and reporting
- Best practices, guidance, product and subject matter expertise to help you evolve and scale your program
- Ongoing AI-powered technical support and 24×5 live support for program administrators and platform end users
Additional Services Available
Whatever you need, our team of experts can provide. Here are a few examples of services we are often asked for. Don’t see what you need? Just ask us!
Software Configuration
Have a unique use case or matching criteria? No problem. We can configure the Chronus software to meet your culture, mentoring format, participant population and intended outcomes.
System Integrations
From Single Sign-On and two-way calendar integrations to sharing data with various HRIS and collaboration platforms like MS Teams, Slack, Zoom and more, we have you covered.
End User Training
We offer embedded, self-guided learning resources, as well as onsite or remote program training for mentoring participants. We’re also happy to offer customized training programs. Just tell us what you need!
Program Administration
No time to run your program yourself? You’re in luck. With Chronus Managed Services, we can facilitate it for you, including day-to-day program administration and end user support such as enrollment, matching, data reporting and troubleshooting.