The Untold Story of Mentoring: Drop-Off, Disengagement, and the Fix

Across organizations, mentoring programs share a rarely spoken of, but very common, challenge: engagement drops off after the initial match. Mentors feel underprepared, mentees aren’t sure what to talk about, and conversations stall or stop altogether.

The result? Countless hours of prep by program leaders are wasted, and organizations miss out on critical outcomes like building a performance-driven culture where productivity is a natural result of strong connections between employees. In this live webinar, we’ll pull back the curtain on mentorship’s biggest hidden challenge and show you how to fix it. You’ll hear why mentoring dropoff happens, the ripple effects it creates across organizations.

Join us and learn the elements that leaders of successful mentoring programs put in place to ensure engagement stays strong, from match to last meeting.

What you’ll learn:

• Why mentoring engagement so often fades after the first meeting
• The impact of dropoff on admins, leaders, and organizations
• The four pillars every successful program needs: Know, Match, Guide, Measure
• Proven methods to combat engagement dropoff

This webinar is approved for 1 SHRM professional development credit (PDC).

Speakers

Courtney Deimel VP of Product and Innovation | Chronus

As the Head of Product and Innovation, Courtney’s purpose is to reach new horizons by empowering people to live on the edge of possibility. With a passion for building beloved, human-centric experiences, she continues to envision how our solution can best help organizations and individuals thrive in the ever-evolving world of work.

Prior to Chronus, Courtney co-founded Imperative, a purpose-driven engagement solution that connected employees to their purpose, to their team members and to their organization. Used by enterprises around the world, the product fueled high trust cultures, busted organizational silos and increased employee engagement. Imperative was acquired by Chronus in 2024.

Courtney’s entrepreneurial career has been spent at the intersection of product, HR and customer experience. She was previously on the founding leadership team of Red Frog Events, recognized for record breaking revenue growth and for being a top workplace across Forbes, Chicago Tribune and Outside Magazine. As a former Head of HR herself, Courtney cares deeply about how Chronus can help our customers build best-in-class workplace experiences that are scalable and easy to manage.

She holds a B.A. in Psychology and Communications from the University of Michigan and has continued her education with master courses in Industrial Organizational Psychology and Change Management.

Lydia Frank VP of Marketing | Chronus

As Vice President of Marketing, Lydia uses the art and science of strategic storytelling to showcase the incredible power of mentorship in developing employees, transforming organizational culture from the inside out and ensuring every employee feels connected to and supported by their organization. Lydia is a strong advocate for creating more accessible paths to power for women, people of color and other historically marginalized groups in the labor market and economy.

Prior to Chronus, Lydia served in a number of marketing roles at PayScale – most recently Vice President of Corporate & Product Marketing – growing it from a disruptive startup to the market leader in the compensation data and software vertical. Previously, she led digital content teams at About.com and MSN.

Colin Koach Enterprise Account Manager | Chronus

Colin Koach is a leadership and organizational development professional with 15+ years of experience, committed to helping individuals and organizations grow throughout life. Colin is a positive deviant—challenging people and organizations to think differently for the good of everyone.

As an enterprise account manager for Chronus, and previously Imperative, Colin has consulted Fortune 500 companies on how to leverage technology to activate and unleash the full potential of their people through, mentoring, guided conversations and purpose activation.